Shipping Policy
We offer free shipping on purchases of $75 or more. (except remote areas)
Shipment
Departures on Mondays and Tuesdays for reception 24 to 48 hours later
All orders are processed within 2 to 4 working days after the reception of your order.
Deliveries are made Monday to Friday
If the order is placed after Tuesday 9 am you will receive your package the following week
No delivery on weekends
- Our shipping boxes are ecofriendly and designed to keep meals fresh until you pick them up. They come with recyclable ice packs.
- We recommend that you put the meals directly in the freezer with you receive it.
- We recommend not to leave the box outside, if you aren't going to be home on the delivery date, maybe ask a good neighbor to take it for you, in order to keep the meals fresh or frozen!
Deliveries outside the delivery radius.
If you are located within a radius of more than 160 km from our establishment (Lachute area) a fee of $19.99 will apply.
Delivery to remote areas
If you are located in a remote area such as:
- Iles-de-la-Madelaine
- Bas Saint-Laurent
- Côte-Nord
- Gaspésie
- Abitibi-Témiscamingue
- Nord du Québec
Please email us at hello@chunksrepasdme.com to verify if we could find a way to deliver in your area.
Refund Policy
Since we offer perishable products, no returns are accepted. On the other hand, if you have a major delivery or product quality problem, and you are not responsible for it, we will offer you either a refund or a credit. We are committed to giving you complete satisfaction. Please contact us within 24 hours of receiving your order to discuss your refund options.