Frequently Asked Questions

Wondering how delivery works? Are our meals suitable for your baby? Or how to store your Chunks meals? We've gathered all the answers to the most frequently asked questions here to help you order with peace of mind. And if you can't find your answer, our team is here to help!

Write to us

👶🏼 About Chunks Meals

From what age can baby eat Chunks meals?

Chunks baby meals are designed for babies from 6 months old, when solid foods begin. They are perfectly suited to Baby-Led Weaning (BLW) to encourage baby's independence from the start.
How are Chunks baby meals prepared?

All our baby meals are prepared with high-quality ingredients, with no added sugar, no added salt, no artificial flavors, and no preservatives. Our recipes are validated by nutritionists specializing in pediatric nutrition to meet the nutritional needs of toddlers.
How to store Chunks baby food?

Our DME Chunks meals are frozen and vacuum-packed for optimal preservation. Store them in the freezer and defrost only the required portion before serving to your baby.
How to reheat DME Chunks baby food?

To reheat our baby meals, defrost the desired portion in the refrigerator and reheat it in the microwave. Always check the temperature before serving to ensure your little one's safety.
Are Chunks meals suitable for BLW?

Yes! Our meals are specially designed for BLW (Baby-Led Weaning), with textures and formats designed so baby can eat alone and safely discover foods.
Is there a risk of cross-contamination with allergens?

We take every precaution to avoid cross-contamination. However, our meals are prepared in a facility where allergens such as gluten, milk, soy, nuts, fish, crustaceans, mollusks, sesame, mustard, and eggs may be present. We always recommend that parents be vigilant if their child has food allergies.

🚚 Order and delivery

What are the delivery times for Chunks meals?

All baby food orders are shipped every Wednesday. Delivery is usually the next day, Thursday, to ensure the freshness of your Chunks meals.
Where does Chunks deliver its baby meals?

We deliver everywhere in Quebec! Enjoy our ready-to-eat DME meals, delivered directly to your home. Free delivery is available for orders over $150.
Do I need a subscription to order Chunks meals?

No, no subscription is required to order your baby meals from Chunks. You can order at your own pace, according to your needs, with complete flexibility.
What payment methods are accepted for ordering from Chunks?

Chunks accepts credit card payments through a secure platform, ensuring safe transactions so you can order your baby food with complete peace of mind.
Does Chunks offer gift cards for baby meals?

Yes! Give the gift of choice with our Chunks gift cards, perfect for introducing new parents in your life to our healthy and convenient meals.

🤝 Customer Service and Support

How do I contact Chunks with a question about baby food?

You can easily contact us by email at info@chunksrepasdme.com or via the contact form on our website. Our team will be happy to answer all your questions quickly.
What should I do if I have a problem with my Chunks meal order?

If you have any issues with your order, please contact us as soon as possible. We promise to find a quick solution so you receive your baby food without any hassle.