Refund policy

Refund Policy and Terms of Use

Chunks repas DME, are committed to providing our customers with high quality products and outstanding service. If you are not completely satisfied with your purchase, we are here to help.

Since we offer perishable products, no returns are accepted. However, if you have a major problem with the delivery or quality of the product, and you are not responsible for it, we will offer you either a refund or a credit. We are committed to your complete satisfaction. Please contact us within 24 hours of receiving your order to discuss your refund options.

We will process your refund within 7 business days of receiving your claim. If you have chosen a credit card refund, please note that the refund time will depend on your banking institution and may take up to 10 business days.

Cancellation

You may cancel your order at any time before the scheduled delivery date by contacting us by phone or email. We will do our best to process your cancellation request before your order is shipped.

If you have any questions regarding our refund policy or would like to discuss your order, please feel free to contact us by phone or email. We will do our best to answer any questions you may have as soon as possible.

chunksrepasdme@gmail.com