Frequently Asked Questions
Welcome to our FAQ! We're so glad you're a customer. We've gathered answers to the most frequently asked questions here to guide you quickly and easily.
Delivery
You will find most of the answers to your questions about delivery.
When will I receive my box?
Our shipments are scheduled every Tuesday and Wednesday, for fast 24-hour delivery, typically on Thursday. Frozen and vacuum-packed to preserve all their freshness.
How will my order be delivered?
Your meals are shipped in insulated boxes with ice packs to guarantee freshness for up to 48 hours after shipment.
Do you deliver everywhere in Quebec?
We do not deliver to certain remote areas such as the Magdalen Islands or certain regions of Northern Quebec.
Orders
You will find most of the answers to your questions about orders.
Is a subscription required?
No, on the contrary, choose from our healthy, balanced baby-led weaning (BLW) meals designed for babies from 6 months old. No subscription required; you order at your own pace, according to your needs.
Can I modify my order after placing it?
Yes, it is possible to modify your order if it has not yet been processed or shipped.
For any modification request, please write to us at hello@chunksrepasdme.com indicating your order number and the desired change.
We recommend that you contact us at least 48 hours in advance. After this time, your order may already be in preparation and we cannot guarantee that a modification will be possible.
Until when can I place my order to receive it?
You have until Tuesday at midnight to receive your order on Thursday.
Shipping every Wednesday
How much does it cost?
Prices are indicated for each product on chunksrepasdme.com. With no subscription, you only pay for what you order.
Do you deliver to my area?
We deliver everywhere in Quebec, with the exception of certain remote regions, notably the Magdalen Islands, Northern Quebec, and Fermont. If we do not serve your area, we will notify you and issue a refund. To receive your order on Thursday, please order no later than Tuesday at midnight. Orders are shipped every week on Wednesday.
Products
You will find most of the answers to your product questions.
Can I freeze the meals?
Our meals are already delivered frozen. They are vacuum-sealed to preserve their freshness and food quality. Each order is shipped in an insulated box with dry ice, which keeps the meals frozen until they are received. You simply need to place them in the freezer and take out the desired meal when you are ready.
How do the meals work?
Remove the product from the packaging, warm it up, serve and enjoy this moment of tranquility while your mini gourmet discovers new flavors.
Do you have a section for intolerances?
Yes, we have categorized our products so that you can easily find the products without intolerances.
How many grams are your dishes?
You can refer to each dish description to find out the quantity.
Do parents like Chunks meals?
Yes! Many parents share their experience with Chunks meals. You can check out their Google reviews here: Google reviews
What is BLW?
BLW, or baby-led weaning, is an approach where baby discovers solid food in appropriate pieces, at their own pace, starting at 6 months. Chunks meals are designed for BLW: age-appropriate textures, safe pieces, and simple ingredients that baby can grab on their own.
At what age can baby start your meals?
From 6 months, when baby can sit with little support and shows an interest in food. Our recipes are suitable for babies aged 6 months and older.
Do your meals contain added salt or sugar?
No. No added sugar or salt: the taste comes from real ingredients (vegetables, fruits, meats, legumes).
How are the meals stored?
They are quick-frozen after cooking, which preserves freshness and nutrients without preservatives.
How to reheat meals?
Microwave recommended. As timing varies by meal, heat in 30 to 45-second intervals, stirring gently between each. Always check the temperature before serving.
What about food allergies?
We take food allergies very seriously and follow a strict protocol to reduce the risk of cross-contamination. Despite all our precautions, a risk of traces remains. Always consult the full list of ingredients on each product sheet before ordering.
What portion size for my baby?
Our portions are designed for the appetites of babies 6 months and older. In BLW, every baby eats at their own pace: offer it, and they will decide!
What is the autumn menu?
Six seasonal recipes: chicken-apple-squash bites, beef orzo, tofu rigatoni, apple-almond fritters, pumpkin cake, and vegetable stew. The autumn menu is available until the end of October.
Where are the meals prepared?
Our meals are prepared in a commercial kitchen located in Saint-André-d'Argenteuil, Quebec, using carefully selected ingredients.
